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Privacy Policy

Last Updated: October 11, 2025
Effective: October 11, 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Introduction
SchoolArk ("we," "our," or "us") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform at schoolark.com, our mobile applications, and related services (collectively, the "Platform"). This policy applies to all users of our Platform, including students, parents, teachers, schools, and educational service providers. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we treat it. By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you: • Create an account (name, email address, phone number, date of birth) • Complete your profile (educational background, qualifications, experience, location) • Use our services (school preferences, search queries, reviews, ratings) • Contact us (support inquiries, feedback, correspondence) • Apply for educational opportunities (academic records, certificates, portfolios) • Make payments (billing information, payment method details)

Educational Information

For different user types, we may collect: **Students & Parents:** • Academic records and achievements • School preferences and requirements • Learning goals and interests • Guardian/parent contact information **Teachers:** • Professional qualifications and certifications • Teaching experience and specializations • Employment history and references • Professional portfolio and achievements **Schools:** • Institution details and accreditation • Facilities and program information • Staff and faculty details • Admission requirements and procedures

Automatically Collected Information

We automatically collect certain information when you use our Platform: • Device information (IP address, browser type, operating system) • Usage data (pages visited, time spent, features used) • Location data (with your permission, for school discovery) • Cookies and tracking technologies • Log files and analytics data

Information from Third Parties

We may receive information from: • Social media platforms (if you connect your accounts) • Educational institutions (verification of credentials) • Payment processors (transaction information) • Analytics and marketing partners • Public databases and directories
How We Use Your Information
We use the collected information for the following purposes: **Platform Services:** • Provide and maintain our educational platform • Create and manage user accounts and profiles • Facilitate connections between students, parents, teachers, and schools • Process applications and admissions • Enable communication and messaging features • Provide personalized recommendations and search results **Educational Matching:** • Match students with suitable schools and teachers • Help schools find qualified teachers and staff • Provide relevant educational opportunities and resources • Customize content based on educational needs and preferences **Communication:** • Send important updates about your account and our services • Provide customer support and respond to inquiries • Send educational content, newsletters, and promotional materials (with consent) • Notify you about new features, schools, or opportunities **Safety and Security:** • Verify user identities and credentials • Prevent fraud, abuse, and unauthorized access • Ensure child safety and protection measures • Comply with legal and regulatory requirements **Platform Improvement:** • Analyze usage patterns and user behavior • Improve our services and develop new features • Conduct research and analytics • Optimize user experience and platform performance
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances: **With Your Consent:** • When you explicitly agree to share information with specific parties • When you apply to schools or connect with teachers • When you participate in community features or forums **Service Providers:** • Third-party vendors who help us operate our Platform • Payment processors for transaction handling • Cloud storage and hosting providers • Analytics and marketing service providers • Customer support and communication tools **Educational Partners:** • Verified schools and educational institutions (with your consent) • Qualified teachers and tutors (for matching purposes) • Educational service providers and partners **Legal Requirements:** • To comply with applicable laws, regulations, or legal processes • To protect the rights, property, or safety of SchoolArk, our users, or others • In connection with legal proceedings or investigations • To enforce our Terms of Service and other agreements **Business Transfers:** • In connection with a merger, acquisition, or sale of assets • During business restructuring or reorganization • With appropriate safeguards for your information
Data Protection and Security
We implement comprehensive security measures to protect your information: **Technical Safeguards:** • Encryption of data in transit and at rest • Secure servers and databases with access controls • Regular security audits and vulnerability assessments • Multi-factor authentication for sensitive accounts • Secure payment processing systems **Administrative Safeguards:** • Employee training on data protection and privacy • Access controls and need-to-know principles • Regular review of data handling practices • Incident response and breach notification procedures **Physical Safeguards:** • Secure data centers with restricted access • Environmental controls and monitoring • Backup and disaster recovery systems **Child Protection:** • Enhanced security measures for users under 18 • Parental consent mechanisms where required • Restricted data collection for minors • Safe communication features and monitoring
Your Privacy Rights
Depending on your location and applicable laws, you may have the following rights: **Access and Portability:** • Request access to your personal information • Receive a copy of your data in a portable format • Review how your information is being used **Correction and Updates:** • Correct inaccurate or incomplete information • Update your profile and preferences • Modify your communication settings **Deletion and Erasure:** • Request deletion of your personal information • Close your account and remove your profile • Withdraw consent for data processing **Control and Restriction:** • Opt-out of marketing communications • Restrict certain types of data processing • Object to automated decision-making • Control cookie and tracking preferences **Parental Rights:** • Parents can access and control their child's information • Request deletion of a child's account • Modify privacy settings for minor users To exercise these rights, contact us at privacy@schoolark.com or through your account settings.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience: **Types of Cookies:** • Essential cookies for platform functionality • Performance cookies for analytics and optimization • Functional cookies for personalized features • Marketing cookies for relevant advertisements **Third-Party Services:** • Google Analytics for usage analytics • Social media plugins and widgets • Payment processor cookies • Customer support chat tools **Your Choices:** • Manage cookie preferences in your browser settings • Opt-out of non-essential cookies through our cookie banner • Use privacy-focused browser extensions • Contact us for assistance with cookie management

Questions About This Policy?

If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

Your Privacy Matters

We're committed to protecting your privacy and being transparent about how we use your data. Your trust is essential to our mission.