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Terms and Conditions

Last Updated: October 11, 2025
Effective: October 11, 2025

Please read these terms and conditions carefully before using our service. These terms govern your use of SchoolArk and protect both you and our platform.

Introduction
Welcome to SchoolArk ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our educational platform at schoolark.com, our mobile applications, and related services (collectively, the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Platform. These Terms apply to all users of our Platform, including students, parents, teachers, schools, and educational service providers. Please read these Terms carefully before using our services.
Acceptance of Terms
By creating an account, accessing, or using SchoolArk in any way, you: • Acknowledge that you have read, understood, and agree to be bound by these Terms • Represent that you are at least 18 years old, or if you are under 18, you have obtained parental consent • Agree to comply with all applicable laws and regulations • Accept our Privacy Policy, which is incorporated into these Terms by reference • Understand that these Terms may be updated from time to time, and continued use constitutes acceptance of any changes
User Accounts and Registration
**Account Creation:** • You must provide accurate, current, and complete information during registration • You are responsible for maintaining the confidentiality of your account credentials • You must notify us immediately of any unauthorized use of your account • You may not create multiple accounts or share your account with others • We reserve the right to suspend or terminate accounts that violate these Terms **Account Types:** • **Student/Parent Accounts:** For discovering schools and educational opportunities • **Teacher Accounts:** For professional profiles and job opportunities • **School Accounts:** For institutional profiles and student recruitment • **Service Provider Accounts:** For educational service providers and consultants **Verification:** • We may require verification of your identity, qualifications, or institutional affiliation • Providing false or misleading information may result in account termination • Verified accounts receive enhanced features and visibility on our Platform
User Responsibilities and Conduct
**Acceptable Use:** You agree to use our Platform only for lawful purposes and in accordance with these Terms. You will not: • Violate any applicable laws, regulations, or third-party rights • Impersonate any person or entity or misrepresent your affiliation • Upload, post, or transmit harmful, offensive, or inappropriate content • Engage in harassment, bullying, or discriminatory behavior • Attempt to gain unauthorized access to our systems or other users' accounts • Use automated systems to access or interact with our Platform without permission • Interfere with or disrupt the Platform's functionality or security **Content Standards:** All content you submit must be: • Accurate, truthful, and not misleading • Respectful and appropriate for an educational environment • Free from spam, promotional content, or commercial solicitation • Compliant with intellectual property rights and privacy laws • Suitable for users of all ages, including minors **Professional Conduct:** Teachers, schools, and service providers must: • Maintain professional standards in all interactions • Provide accurate information about qualifications and services • Respect student privacy and confidentiality • Comply with educational regulations and child protection laws • Report any safety concerns or inappropriate behavior
Platform Services and Features
**Core Services:** SchoolArk provides the following services: • School discovery and comparison tools • Teacher and student profile creation • Educational matching and recommendation systems • Communication and messaging features • Review and rating systems • Application and admission assistance • Educational resources and content **Service Availability:** • We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service • We may temporarily suspend services for maintenance, updates, or technical issues • Some features may be limited based on your account type or subscription level • We reserve the right to modify, suspend, or discontinue any service at any time **Third-Party Integrations:** • Our Platform may integrate with third-party services and applications • We are not responsible for the availability, content, or practices of third-party services • Your use of third-party services is subject to their respective terms and policies
Intellectual Property Rights
**Our Intellectual Property:** • SchoolArk owns all rights, title, and interest in the Platform, including software, design, content, and trademarks • You may not copy, modify, distribute, or create derivative works of our Platform • Our logo, name, and branding are protected trademarks and may not be used without permission • All educational content, algorithms, and proprietary features are our intellectual property **User Content:** • You retain ownership of content you create and upload to our Platform • By uploading content, you grant us a worldwide, non-exclusive license to use, display, and distribute your content • You represent that you have the right to grant this license and that your content doesn't infringe on others' rights • We may remove content that violates these Terms or applicable laws **Educational Materials:** • Educational resources provided on our Platform are for personal, non-commercial use only • You may not redistribute, sell, or commercially exploit educational materials without permission • Some content may be subject to additional licensing terms or restrictions
Payment Terms and Billing
**Subscription Services:** • Some features require paid subscriptions with monthly or annual billing cycles • Subscription fees are charged in advance and are non-refundable except as required by law • We may change subscription prices with 30 days' notice to existing subscribers • Subscriptions automatically renew unless cancelled before the renewal date **Transaction Fees:** • We may charge fees for certain transactions, such as application processing or premium services • All fees are clearly disclosed before you complete a transaction • Payment processing is handled by secure third-party providers • You are responsible for any taxes, duties, or additional charges related to your purchases **Refund Policy:** • Refunds are available within 30 days of purchase for annual subscriptions • Monthly subscriptions are generally non-refundable but may be cancelled at any time • Refunds for specific circumstances will be considered on a case-by-case basis • Processing fees and third-party charges may not be refundable
Privacy and Data Protection
**Data Collection and Use:** • Our collection and use of personal information is governed by our Privacy Policy • We implement industry-standard security measures to protect your data • You have rights regarding your personal information, including access, correction, and deletion • We comply with applicable data protection laws, including GDPR and CCPA where applicable **Child Privacy:** • We take special precautions to protect the privacy of users under 18 • Parental consent is required for users under 13 in accordance with COPPA • We limit data collection from minors and provide enhanced privacy controls • Parents can review, modify, or delete their child's information at any time **Data Sharing:** • We do not sell your personal information to third parties • We may share information with schools, teachers, or service providers with your explicit consent • We may disclose information as required by law or to protect our rights and safety
Disclaimers and Limitations of Liability
**Service Disclaimers:** • Our Platform is provided "as is" without warranties of any kind • We do not guarantee the accuracy, completeness, or reliability of information on our Platform • We are not responsible for the quality, safety, or legality of schools, teachers, or services listed • User-generated content, including reviews and ratings, represents individual opinions only **Educational Disclaimers:** • We do not provide educational advice or guarantee admission to any institution • School information is provided for informational purposes only and may not be current • We recommend verifying all information directly with educational institutions • We are not responsible for admission decisions, educational outcomes, or disputes between users **Limitation of Liability:** • Our liability is limited to the maximum extent permitted by law • We are not liable for indirect, incidental, consequential, or punitive damages • Our total liability will not exceed the amount you paid for our services in the past 12 months • Some jurisdictions do not allow liability limitations, so these may not apply to you
Termination and Account Suspension
**Termination by You:** • You may terminate your account at any time through your account settings • Upon termination, your access to paid features will continue until the end of your billing period • You may request deletion of your personal information in accordance with our Privacy Policy • Some information may be retained for legal, safety, or business purposes **Termination by Us:** We may suspend or terminate your account if you: • Violate these Terms or our Community Guidelines • Engage in fraudulent, abusive, or illegal activities • Fail to pay required fees or charges • Pose a risk to the safety or security of our Platform or users • Provide false or misleading information **Effect of Termination:** • Upon termination, your right to use our Platform immediately ceases • We may delete your account and associated data in accordance with our data retention policies • Certain provisions of these Terms will survive termination, including intellectual property rights and limitations of liability
Governing Law and Dispute Resolution
**Governing Law:** • These Terms are governed by the laws of India • Any disputes will be subject to the exclusive jurisdiction of courts in New Delhi, India • If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect **Dispute Resolution:** • We encourage users to contact us first to resolve any disputes informally • For formal disputes, we prefer mediation or arbitration over litigation • You agree to resolve disputes individually and waive any right to class action proceedings • Emergency injunctive relief may be sought in court when necessary **Contact for Legal Matters:** • Legal notices should be sent to legal@schoolark.com • We will respond to legal inquiries within 30 days • For urgent legal matters, additional contact methods are available in our Privacy Policy
Changes to Terms and Platform
**Terms Updates:** • We may update these Terms from time to time to reflect changes in our services or legal requirements • We will notify users of material changes via email or Platform notifications • Continued use of our Platform after changes constitutes acceptance of the updated Terms • You can always find the current version of our Terms on our website **Platform Changes:** • We continuously improve our Platform and may add, modify, or remove features • We will provide reasonable notice for significant changes that affect your use of the Platform • Some changes may require updates to your account settings or preferences • We reserve the right to discontinue features or services with appropriate notice

Questions About These Terms?

If you have any questions about these Terms and Conditions or need clarification on any section, our legal team is here to help.

Your Trust is Our Foundation

These terms ensure a safe, transparent, and fair experience for all users. By using SchoolArk, you're joining a community committed to educational excellence.